Platform Features

Everything Your Business Needs to Serve Customers Better

One powerful platform. Every tool you need to respond faster, capture more leads, and grow your business through better customer communication.

AI Assistant

Your AI Never Sleeps, Never Misses a Customer

The DropeChat AI assistant is always on — answering customer questions instantly, any time of day or night, using information from your own website and knowledge base.

  • Instant responses — no customer waiting
  • Learns your products, services, and FAQs
  • Handles multiple conversations simultaneously
  • Escalates complex questions to your team
  • Personalised, on-brand responses every time
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AI Support
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Website Scraper — Scanning
Home Page Done
Services Page Done
About Us Done
Products (24 items) Done
FAQ Page Done
Contact Page Done
6 pages learned · 2,400 words processed
Website Learning

Train AI On Your Website in Seconds

Just enter your URL. DropeChat's website scraper automatically reads your entire website — every page, product, and paragraph — and uses it to power your AI assistant.

  • Automatic website scanning — no manual work needed
  • Reads every page, product listing, and service
  • Add PDFs, documents, and custom FAQs any time
  • No coding or technical setup required
Lead Capture

Turn Every Conversation Into a Business Opportunity

Never let a potential customer slip away. DropeChat automatically captures visitor names, emails, and phone numbers during conversations — storing them in your leads dashboard.

  • Automatic lead collection during chat
  • Captures name, email, and phone number
  • Full conversation history per lead
  • Export leads to CSV or your CRM
  • Instant team notifications for new leads
Business plan feature. Lead Capture is included in Business and Growth plans, and available during your free trial.
Recent Leads Live
S
Sarah Wanjiku
Asked about pricing
2 min ago
New
B
Brian Otieno
Requested a quote
15 min ago
Contacted
M
Mercy Kamau
Booked a demo
1 hr ago
Booked
Analytics Overview Last 30 days
847
Conversations
94%
Response Rate
124
Leads Captured
Daily Conversations
Analytics

Understand Your Customers Better Every Day

See exactly what customers are asking, when they ask it, and how well your AI is responding — so you can keep improving.

  • Conversation volume and trends over time
  • Most common customer questions
  • Response rate and resolution metrics
  • Lead capture performance tracking
  • Export reports for your team
Complete Platform

Every Tool You Need, All in One Place

Smart AI Assistant

Instant, accurate answers based on your business content — 24/7.

Website Learning

Auto-reads your entire website to train the AI. No manual data entry.

Document Uploads

Upload PDFs, Word docs, and spreadsheets to enrich AI knowledge.

Lead Capture

Collect visitor contacts automatically during every chat conversation.

Analytics Dashboard

Understand what customers ask and track response performance over time.

Multi-Agent Inbox

Your whole team in one inbox. Assign, reply, and collaborate easily.

Mobile-First Widget

Beautiful chat widget that looks perfect on every device and screen.

Knowledge Base

Build structured FAQs, guides, and product info for your AI.

Real-time Alerts

Get instant notifications when new conversations or leads come in.

Custom Branding

Match the chat widget to your brand colours, logo, and tone.

Easy Integration

Works on any website. Paste one code snippet and go live instantly.

Secure & Private

All conversations are encrypted. Your data stays safe and protected.

No credit card required

Ready to Grow Your Business With AI?

Join hundreds of businesses using DropeChat to respond faster, capture more leads, and delight customers — 24/7.

Full Business Plan features · No credit card · Cancel anytime